PLATFORM FEATURES

Platform Features

Everything you need to turn conversations into outcomes.

From natural-sounding AI voice agents to intelligent campaigns, real-time analytics, seamless integrations, and compliant telephony — everything is built into one powerful platform.

01 Voice AI

Human-like conversational fluid responses

02 Calling & Campaigns

Automated retries, transfers & forwarding

03 Analytics & Insights

Transcripts, recordings & AI summaries

04 Team & Compliance

TRAI compliant & 160-series routing

05 Post-Call Automation

Instant WhatsApp, SMS & follow-ups

06 Integrations

1000+ connectors including CRMs & Sheets

01 / VOICE INTELLIGENCE

Voice AI, built for real conversations

Powerful AI. Remarkably human.
Give your campaigns a voice that sounds natural, responds intelligently, and handles conversations from start to finish.

4-LAYER ARCHITECTURE

Sarvam Saaras · Groq · BakBak · SIP Trunking

Engineered specifically for Indian business conversations. We combine real-time Indian multilingual speech recognition, fast reasoning LLMs, hyper-realistic regional voice synthesis, and compliant enterprise telecom into one seamless full-duplex pipeline.

Sarvam Saaras STT (<120ms)
Groq LLM Context Engine
BakBak Neural TTS (Raya Voice)
160-Series DND Compliant SIP
Active Pipeline Engine
Full-Duplex Audio
92ms
Sub-turn glass latency
99.4%
Word Accuracy
Ira (AI Voice Agent): "Namaste Priya ji! Main Tellaivo se baat kar rahi hoon aapke loan pre-approval verification ke regarding. Kya do minute baat ho sakti hai?"
01 / STT ENGINE <120ms

Sarvam Saaras

Fine-tuned for Indian accents, noisy mobile backgrounds, code-switching (Hinglish), and 10+ regional Indic dialects.

02 / DIALOGUE & LLM Sub-200ms TTFT

Groq Intelligence

Low-latency conversational reasoning with real-time interruptions, strict guardrails, and dynamic business variable extraction.

03 / VOICE SYNTHESIS Neural HD

BakBak by Raya

Hyper-expressive Indic voices with natural breathing pauses, authentic cadence, emotional inflection, and zero robotic timbre.

04 / TELEPHONY TRAI 160-Series

Carrier SIP Trunking

Direct carrier PSTN/SIP termination, full-duplex WebRTC bridge, TRAI NDNC DND scrubbing, and instant CLI caller ID delivery.

02 / CAMPAIGN ENGINE

Calling & Campaigns

Launch campaigns. Reach more people. Do less manually.
Everything you need to launch, manage, and scale AI-powered calling campaigns.

Never miss a conversation

Automatic call retries

No answer? Call again automatically. Set your retry rules and let your campaigns keep moving.

Attempt #1 (10:15 AM) No Answer
Smart Delay Rule Wait 30 mins
Attempt #2 (10:45 AM) Connected • 3m 12s
Start calling in minutes

Excel upload or API

Upload your contacts or connect your existing systems through our API. From your first list to your first call, it’s just a few clicks.

contacts_q3_leads.xlsx 14,280 Contacts
curl -X POST https://api.tellaivo.com/v1/campaigns/dispatch
Bring a human in when it matters

Live call transfer

When a conversation needs a human, seamlessly transfer the call to the right person.

AI Qualification
── Warm Handoff ──►
Relationship Manager
Stay connected, even inbound

Inbound call forwarding

Route incoming calls directly to your team so every important conversation reaches the right place.

Customer Calls In: +91 98184 68177
Smart IVR Intent: Priority Support Desk
Routing Destination: Direct Team Ringing
03 / INTELLIGENCE & DATA

Analytics & Insights

Know what happened on every call.
Every conversation becomes data you can search, understand, and act on.

Your entire campaign at a glance

Powerful analytics, wherever you need them

Track calls, outcomes, performance, and trends from your dashboard. Export your data or send it directly to your systems with webhooks.

48,290
Calls Placed
78.4%
Pickup Rate
2m 14s
Avg Duration
34.2%
Conversion Rate
Webhook: https://api.crm.com/v1/call-event 200 OK Active
Go beyond call logs

Deep call insights

Listen to recordings, read transcripts, understand conversations, and see AI-generated insights — all from one place.

Recordings Transcripts Summaries Insights Dispositions
Call #TC-9941 • 2m 45s High Intent • Follow-up
AI: "Rahul ji, aapka loan documentation complete ho gaya hai."
User: "Haan bilkul, please mujhe WhatsApp pe disbursement details bhej do."
AI Key Takeaway: Customer verified identity, approved KYC check, and explicitly requested WhatsApp schedule document.
INTERACTIVE CONVERSION FUNNEL

Complete 6-Step Funnel Visibility

Track attrition at every stage — from lead trigger to qualified conversion.

Real-Time Funnel Aggregation
01. TRIGGERED
10,000
100% of batch
02. DIALED
9,420
94.2% placed
03. ANSWERED
7,386
78.4% pickup
04. COMPLETED
6,190
83.8% valid
05. INTERESTED
2,117
34.2% qualified
06. CONVERTED
1,248
58.9% closed
Funnel Diagnostic: Answer rates peaked at 11:30 AM and 5:00 PM IST. Smart Auto-retries recovered 1,640 non-answered contacts on Attempt #2.
Open in Dashboard →
04 / ENTERPRISE GOVERNANCE

Team & Compliance

Built for teams. Designed for responsible calling.
Scale your operation with collaboration and telephony capabilities designed for regulated environments.

One workspace. Your entire team.

Multi-user accounts

Invite your team, assign roles, and collaborate from a single workspace.

Role-Based Access: Admin • Manager • QA
Built with compliance in mind

TRAI-compliant telephony

Support responsible outbound and inbound calling workflows with compliance-focused controls.

TRAI DND Scrubbing • 9AM-9PM Window Lock
Purpose-built for eligible financial institutions

160-series numbers

Support for 160-series numbers where applicable, with the appropriate telephony setup.

1600-Carrier Interconnects • Verified Sender
05 / POST-CALL DISPATCH

Post-Call Automation

The conversation doesn’t end when the call does.
Turn every conversation into the next action automatically.

Follow up while the conversation is fresh

Create automated follow-ups based on what happened during the call.

Interested? →
Send WhatsApp
Immediate WhatsApp Message "Hi Rahul! As discussed, here is your pre-approved proposal: [PDF Download]..."
Callback requested? →
Send SMS
Calendar Confirmation SMS "Your callback with our senior specialist is booked for today at 3:00 PM IST."
Missed call? →
Trigger follow-up
Smart Retry Scheduler "Enqueued in high-priority retry bucket. Scheduled automated dial in 45 mins."
Choose the outcome, define the action, and let automation handle the rest. Configure Workflows
06 / ECOSYSTEM

Integrations

Your tools. Now connected to your AI.
Connect your voice campaigns with the tools your business already runs on.

1000+ ways to connect

Bring your workflows together with integrations across your favorite tools

Search, connect, and start moving data automatically with real-time bi-directional sync.

Search 1,000+ apps...
Google Sheets Instant Sync

Automatically log every call disposition, sentiment score, and transcript row directly into your spreadsheets in real time.

WhatsApp Official Meta API

Trigger instant post-call WhatsApp templates, quotes, booking links, and verification OTPs immediately after call disconnect.

Shopify E-commerce

Connect abandoned checkout recovery calls, COD verification, and automated order delivery confirmation calls.

Zoho CRM CRM Pipeline

Create leads, advance deal stages, update custom fields, and assign call notes directly to your sales reps.

07 / DEVELOPER PLATFORM

REST API & Webhooks

Built for developers. Ready for enterprise scale.
Trigger outbound voice agents, dispatch batch campaigns, query call transcripts, and stream real-time webhook events with a single API call.

DEVELOPER PREVIEW · REST API v1.4

Clean APIs. Rich SDKs. 99.99% Telephony SLA.

api.tellaivo.com Generate API Key →
POST /v1/calls/dispatch
curl -X POST https://api.tellaivo.com/v1/calls/dispatch \
  -H "Authorization: Bearer tel_live_948f2b1a8d0c" \
  -H "Content-Type: application/json" \
  -d '{
    "recipientPhone": "+919811044231",
    "agentId": "agent-ira-sales",
    "variables": {
      "contactName": "Priya Malhotra",
      "city": "New Delhi",
      "loanAmount": "₹45 Lakhs"
    },
    "webhookUrl": "https://api.yourcompany.com/webhooks/call-completed"
  }'
POST v1/calls/dispatch
Dispatch Outbound Call
Initiate an immediate AI phone call to any Indian mobile number with custom variables.
POST v1/campaigns/create
Batch Campaign Runner
Spin up outbound campaigns with concurrency limits, retry rules, and pacing throttles.
GET v1/calls/:id/transcript
Speaker Transcripts
Retrieve speaker-separated, timestamped audio dialogue with AI sentiment and lead scoring.
POST v1/webhooks/subscribe
Real-Time Webhooks
Subscribe to 10+ granular events: call.answered, analysis.completed, lead.converted.
POST v1/contacts/sync
Contact OS Sync
Batch upsert lead lists, assign tags, track call attempts, and update custom CRM entities.
GET v1/analytics/funnel
Funnel Aggregations
Programmatically extract conversion metrics, hourly call volume, and agent performance.
GET STARTED IN MINUTES

See it in action

From idea to your first call in minutes.

Create your account, set up your AI agent, upload your contacts, and launch your first campaign — without complicated setup or coding.

Go to Dashboard
No credit card required · Go live in 15 minutes